Privacy Policy

Last updated: 22nd September 2025

At Chic Wardrobe (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website chicwardrobe.com.au (“Site”) and our services.

1. Information We Collect

We may collect the following types of personal information:

Contact details – such as your name, email address, phone number, and shipping/billing addresses.
Order details – products purchased, payment method (note: we do not store full credit card details).
Account information – if you create an account with us (username, password).
Technical data – such as IP address, device/browser type, and website usage through cookies or similar technologies.
Communications – messages or enquiries you send us via email, forms, or social media.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your order, returns, or customer service enquiries.
Send you promotional offers, newsletters, or marketing communications (you can opt out anytime).
Improve our products, services, and website experience.
Comply with legal obligations under Australian law.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Service providers – such as payment processors, delivery partners, and IT service providers.
Legal authorities – if required by law or to protect our legal rights.
Marketing partners – but only if you have consented to receive such communications.

4. Cookies & Tracking

Our Site uses cookies and similar technologies to:

Remember your preferences and shopping cart.
Analyse traffic and improve website functionality.
Deliver targeted advertising based on browsing behaviour.

You can manage or disable cookies in your browser settings, but this may affect website functionality.

5. Data Security

We take reasonable steps to protect your personal information against loss, misuse, and unauthorised access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Act, you have the right to:

Access the personal information we hold about you.
Request corrections to ensure your information is accurate and up to date.
Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend you review their privacy policies.

8. International Users

If you access our Site from outside Australia, you agree that your information may be transferred and processed in Australia under this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

Email: chicwardrobeau@gmail.com