Last updated: 22nd September 2025
Welcome to Chic Wardrobe. These Terms & Conditions (“Terms”) govern your use of our website, chicwardrobe.com.au (“Site”), and the sale of our products. By accessing or using the Site, or by placing an order, you agree to be bound by these Terms.
1. Who We Are
Chic Wardrobe (“we”, “us”, “our”) is an Australian online retailer of fashion and accessories. Our ABN / business registration number is 19 701 360 761.
2. Accepting the Terms
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By placing an order, you confirm that you are 18 years or older (or have parental consent) and legally capable of entering into binding contracts.
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These Terms include our Policies (Returns, Shipping, Privacy, etc.), which are part of your agreement with us.
3. Products & Orders
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We strive to ensure that product images and descriptions are as accurate as possible. However, colours, textures, and sizing may vary slightly due to lighting or manufacturing differences.
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We reserve the right to refuse or limit any order for reasons including stock availability, errors in product or pricing information, or suspected fraud.
4. Pricing & Payment
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Prices are shown in AUD and do not include GST unless otherwise stated.
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We accept payment via the methods displayed at checkout (e.g. credit card and debit card). Payment must be completed prior to dispatch.
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If a product is mispriced (due to typographical error or similar) we may cancel or refuse the order even after it has been placed; if you have already paid, we will refund any payment made.
5. Shipping & Delivery
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Shipping costs and estimated delivery times are detailed on our Shipping Policy page.
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We are not responsible for delays caused by third-party carriers (e.g. postal services, customs if international).
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Risk in the products passes to you once the products are delivered to the address you provided.
6. Eco-Friendly Packaging
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We commit to using eco-friendly and sustainable packaging wherever possible (e.g. recycled mailers, minimal plastic).
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However, to protect fragile or delicate items during transit, we may use tape or bubble wrap when needed. These instances are kept to a minimum.
7. Returns, Refunds & Exchanges
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Our Returns Policy outlines when and how you can return or exchange products.
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We comply with the Australian Consumer Law (ACL). If a product is faulty, not as described, or unfit for its intended purpose, you may be entitled to a remedy (repair, replacement, or refund).
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We do not offer change of mind returns or exchnages.
8. Consumer Guarantees
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Certain guarantees under the ACL are not able to be excluded, restricted, or modified. Nothing in these Terms is intended to limit your rights under the ACL.
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If the products are faulty, not as described, or do not match any demonstration model, you are entitled to a remedy.
9. Intellectual Property
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All content on the Site (photos, text, logos, designs) is owned by or licensed to Chic Wardrobe.
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You may not copy, reproduce, distribute, or create derivative works from our content without our express written permission.
10. Liability & Disclaimer
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To the fullest extent permitted by law, we (and our officers, employees, suppliers) are not liable for any indirect, incidental, or consequential loss or damage suffered by you arising from use of the Site, your purchase, or inability to purchase.
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Our liability for breach of any consumer guarantees under the ACL is limited to remedies required by law.
11. Privacy & Data
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We collect and process your personal information in accordance with our Privacy Policy.
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By using the Site and purchasing products, you agree to our collection, use, and storage of your personal information.
12. Changes to Terms
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We may update these Terms from time to time. When we do, we will post the updated version on this page with a new “Last updated” date.
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Continued use of the Site after changes are posted constitutes acceptance of those changes.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of Tasmania, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Tasmania for any dispute arising under or in connection with these Terms.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at: